Raccoon Work，The AI assistant that gets work done
Created by SenseTime for real work. Start with a goal and deliver results you can edit, share, and use again.
Raccoon WorkCreated by SenseTime for real work. Start with a goal and deliver results you can edit, share, and use again.
A partner for every industryRaccoon Work · Finance
An AI assistant for financial work
Support research, analysis, compliance material and daily financial workflows.
Raccoon Work · Education
Built for educators
Help teaching teams prepare learning materials and advance research.
Raccoon Work · Government
AI support for public service and business
Organize knowledge, data and documents across public service workflows.
From task to outcome, all in one place.
Market & strategy
A business question → A structured research report
Raccoon Work gathers and reads industry, market, company and policy materials, cross-checks key information, and compares trends, opportunities and risks to produce research ready for reporting and decision-making. Spot market trends and business opportunities quickly
Six capabilities that get work done
From understanding a task to using tools and delivering results, Raccoon Work makes complex work actionable and reusable.
Understand tasks and material
Read spreadsheets, documents, images and web pages in one go, understand your real goals and delivery requirements, and turn open-ended requests into clear tasks.
Plan complex work
Break open-ended goals and complex tasks into actionable steps, plan the full path and keep working through delivery, bringing structure to complex work.
Analyze data in depth
Use Python, SQL and other tools to clean complex business data from multiple sources, calculate metrics, analyze trends and detect anomalies. Turn data into clear conclusions and recommended actions, giving every business judgment a basis in data.
Use tools and systems
Read authorized local files, operate browsers, query databases and connect to collaboration systems such as Feishu, DingTalk and Obsidian, taking work beyond the chat window.
Deliver editable results
Generate Word, Excel, PowerPoint, HTML, infographics and lightweight apps directly from the task, with results that can be edited, shared and reused.
Build reusable expertise
Remember working preferences and business knowledge, package proven methods as Skills, experts or expert teams, and keep them running through scheduled tasks so teams can continually reuse successful practices.
Why choose Raccoon WorkWhy Raccoon Work
Serving 2000 million users and 8000+ businesses, completing tasks and delivering results in real work.enterprises, supporting real work and outcomes.
One request | Understand tasks
Start with a natural-language request. Understand the context, goals and deliverables without learning complex prompts.Start with a natural-language request. Understand the context, goals and deliverables without learning complex prompts.
End to end | Finish work
Break down complex tasks and use files, data, search and specialist capabilities to take work from request to delivery.Break down complex tasks and use files, data, search and specialist capabilities to take work from request to delivery.
5+ formats | Deliver directly
Produce editable PPT, Word, Excel, HTML and infographics, moving from answering questions to completing work.Produce editable PPT, Word, Excel, HTML and infographics, moving from answering questions to completing work.
In control | Track progress
View progress, adjust intermediate results and confirm key actions. Continue editing and reusing the final deliverables.View progress, adjust intermediate results and confirm key actions. Continue editing and reusing the final deliverables.
Across industries | Go deeper
Bring AI into specialist knowledge, business data and real workflows across finance, education and government.Bring AI into specialist knowledge, business data and real workflows across finance, education and government.
Your everyday tools, connectedConnect the tools you already use
Use meetings, documents, cloud storage, business information and other services from the desktop app.
Selected partnerships are shown above, in no particular order.
Real tasks. Real outcomes.
Raccoon Work is already part of everyday work
Choose your plan
Free
Resets daily · standard model only
For individuals
AI chat · standard model- Standard presentation mode
- 5 file uploads per chat · 80 MB
- 500 MB storage
- Community support
Personal Plus
Redeem codeExtra 10,000 points/month
Daily points reset the next day · Monthly points are issued monthly · Top-up packs can be added
For individuals and small teams
- Standard and advanced AI models
- Creative presentation mode
- 20 file uploads per chat · 200 MB
- 10 GB storage
- VIP support
Enterprise
Extra 30,000 credits / month / person
Allocated per member. Daily credits reset each day; monthly credits follow the subscription cycle. Top-ups are purchased centrally by the super admin.
For larger teams
- Upgraded model services
- 1,000 credits daily + 30,000 monthly per person
- 200 GB storage per person
- Dedicated enterprise support
Private deployment for enterprises
Contact: xiaohuanxiong@sensetime.com
- All Enterprise features
- Cloud or on premises
- Online expert training
- Audit logs
- Deployment support
- Model upgrades for one year
Questions and answers
What is Raccoon Work, and how does it relate to the earlier office and coding assistants?
Raccoon Work is an AI work assistant from SenseTime. It understands tasks, uses tools and delivers results across data analysis, document processing, presentation creation and knowledge Q&A. The former office and coding assistants have been combined into Raccoon Work; coding capabilities remain available in the desktop app.
Who is Raccoon Work for?
From marketing, HR, finance and sales to data analysts and researchers, anyone who handles data, organizes information or prepares documents and reports can delegate repetitive work to Raccoon Work. Individuals can sign up for free; teams and organizations can use the enterprise edition to manage members and permissions centrally.
How do I choose a plan, and what if I need more points?
Start with the free plan for occasional individual use. Choose the personal upgrade for frequent use, stronger models and creative PPT mode, or the enterprise standard plan to centrally manage members, permissions and usage. Purchase top-up packs when you need more points; enterprise top-ups are purchased centrally by the super administrator.
How can my organization buy it? Is private deployment available?
Order the enterprise standard plan online or contact our sales team for assistance. For organizations that need to keep data within their network, we offer cloud and on-premises private deployment, including installation, online expert training, log retention and free model upgrades for one year.
Are my files or data used to train models?
No. We follow SenseTime’s security and compliance framework, with data encryption and access controls. Your documents and data are not used for model training and are not accessed or shared without authorization.
How do the industry editions differ?
The general edition is ready to use across everyday work scenarios. Industry editions build on these capabilities with specialized knowledge, compliance requirements and common workflows, and support integration with industry systems.
Are features and accounts shared across web, desktop and mobile?
Use the same account across web, desktop and mobile, with conversations, files and knowledge bases synchronized after sign-in. Web and desktop offer full functionality; desktop also supports direct access to local files. Mobile focuses on checking results and lightweight questions, while complex tasks are best completed on a computer.
Let Raccoon Work handle today’s work.
From individual tasks to team workflows, let AI help complete work and deliver results.
